What sizes are accepted?
Upscale Resale accepts boys and girls sizes NB-12.
Are ALL brands of clothing, shoes and toys accepted? What is the minimum requirement?
We do not accept all brands/items for our consignment sale. We are a smaller, unique sale featuring upscale boutiques and some better quality items from certain department stores. There is a 10 item minimum to consign.
Are ALL items discounted to 50% on half price day?
No, not all items are discounted on half price day. The consignors decide which items are discounted at the half price sale which is indicated on the price tag. Look for the tag to say REDUCE.
Are there special benefits if I consign and volunteer?
Yes! Upscale Resale rewards those of you that consign AND volunteer. You get to shop early and earn additional % on your sales.
As a consignor, what is the consignor fee? How much do I earn from the sale? When will I receive payment?
The Consignor fee is $12 paid via Paypal at the time of registration (non-refundable). Consignors earn 60% of the sale price of the items unless they volunteer (% increases the more you volunteer). Your consignor proceeds will be available at pickup.
As a Consignor, what if I can’t pick up my items on the last day of the sale?
You must send someone to pick up your unsold items if you can’t make it. This person’s name must be given to us. If your items are not picked up you will be charged a $20 NO-SHOW FEE which will be deducted from your earnings. (This does not include items that are listed as donation. Upscale Resale only has the facility rented for a certain period of time, and does not have the space to store items. Any items not picked up on the last day becomes the property of Upscale Resale and will be donated to various charities at the end of drop-off. NO EXCEPTIONS!
What if I don’t like my purchases when I get home? Are returns or exchanges allowed?
ALL SALES ARE FINAL! Although we do our best to evaluate each item as it comes into the sale, we cannot guarantee the absence of imperfections. We advise shoppers to thoroughly inspect each item prior to purchase as all sales are final. NO exchanges, returns or refunds. Look over each item closely and make sure toys/equipment are working fully, tops/bottoms are the same size, etc. If you do find an error while shopping, please bring it to the checkout table so we can remove it from the sales floor or make the appropriate notation.
What if I have consigned with Upscale Resale before? Do I need to register again?
Yes, we require that you complete the registration form online for each sale. You will keep the same consignor number for each sale. Be sure to update your personal information each time.
What methods of payment are accepted?
Upscale Resale accepts cash, Visa, Mastercard & Discover. Proper identification required. Sorry, no checks, AmEx, or Visa/MC gift cards allowed.
Are children allowed at the preview sale? What about the public sale days?
Children under 16 are not allowed to attend the preview sale on Wednesday. However, children are welcome to come to the public sale days on Thursday, Friday & Saturday. For their safety, please keep a close watch on them at all times.
If I want to volunteer, how long do I work and what are the incentives?
Volunteer shifts offered are 3 hours. The more shifts you work, the more benefit you receive.